Mastering Customer Wars: Best Viewing Spots

Determining where customer wars happen is extremely important if your business wants to stay ahead. It’s equally important to know where to observe these competitions as it is to have a sound strategy. Irrespective of if you’re an veteran at this or beginning, here’s a brief guide to five spots where you can observe, understand, and surpass your competitors. Number one: social media feeds. Number two: online reviews. Number three: watch what your competitors are doing on their sites and blogs. Number four: dive into industry forums and newsletters. Number five: go to trade shows and conferences. Number one: social media feeds. A perfect place to see customer disputes is on social networks. Millions of people are sharing their content…